PRIVACY POLICY
1. IDENTIFICATION
Owner: QUO HEALTH S.L. (hereinafter, “QUO HEALTH”).
NIF: B8766093
Registered Office: Calle Virgilio 2B Modulo 3 Oficina B, Pozuelo de Alarcón 28223,
Madrid, España
Inscribed in the Commercial Registry of Madrid, Folio:10, Tomo: 8, Hoja: m-634823.
Email Address: info@quohealth.com
Data Protection Officer (DPO): The User may contact the DPO at the following
email address daniel.juarez@quohealth.com or by writing to the address of QUO
HEALTH to the attention of “Data Protection Officer”.
2. INFORMATION AND CONSENT.
By reading this Privacy Policy, the User is informed about the way in which QUO HEALTH
collects, processes and secures the personal data provided through the App QUO
HEALTH “gluQUO” (hereinafter, the “App”), as well as those of your connection and
navigation through the App (hereinafter, the “navigation”) and any other data you may
provide in a future to QUO HEALTH in order to manage the relationship with the User.
The User must carefully read this Privacy Policy, which has been written clearly and simply,
in order to help its understanding, and in order to determine freely and voluntarily if you
wish to provide your personal data to QUO HEALTH.
3. OBLIGATION TO PROVIDE THE PERSONAL DATA.
Data requested in the forms displayed on the App QUO HEALTH are in general
mandatory in order to meet the stated purposes (unless, in the required field specified
otherwise). Therefore, if this is not provided or is not provided correctly, the request made
won’t be able to be provided.
4. ¿WITH WHAT PURPOSE WILL QUO HEALTH PROCESS THE PERSONAL DATA OF THE USER BE
AND FOR HOW LONG?
Depending on the requests done by Users, the personal data provided will be processed
by QUO HEALTH, according to the following purposes:
Manage the service for the user, and send information to the user about new
utilities of gluQUO, or about activities, services or products of QUO HEALTH.
Manage the sending of commercial communications about activities, services or
products of other collaborating companies of QUO HEALTH that belong to the
health sector which may be of interest to the user.
Manage the signing up of the user to the registration area and your access to the
application, as well as the signing up in the forum and blog.
Manage questions and responses sent by users.
Control of the progress and metrics of each user.
Provide, customize and improve your experience with the services made
available to you.
Guarantee the technical functioning of the Service, develop new services and
analyze your use of the service, including your interaction with applications and
services made available to you.
Perform statistical analysis of the use of the application, in an anonymized and
dissociated form, always without any personal data, for statistical or research
purposes, even by third parties. It will be impossible to identify any owner of the
general information provided.
To recommend information related to the app and its functionalities.
Manage the sending of personalized commercial communications by electronic
means, unless the User shows his objection to said treatment.
Manage the conduct of surveys and / or evaluations related to the quality of the
services provided by QUO HEALTH and the perception of the company's image.
In any case, you will decide in a totally voluntary way your participation, being
able to deny to complete them in a simple and transparent way.
The User's data will be kept for the time necessary for the fulfillment of each purpose or
until the User requests his withdrawal to QUO HEALTH, objects or revokes his consent.
5. ¿WHAT USER DATA WILL QUO HEALTH PROCESS?
QUO HEALTH may address the following categories of data, depending on the request
made by the User:
Identifying data: name, surnames.
Contact data: Mobile phone, email address.
Data corresponding to the provision of the App Service, such as the following
health data: type of diabetes, ideal glycemic range, correction factors, insulin
sensitivities, grams of CH per CH unit, etc.
Codes or user identification keys.
Personal characteristics data: sex.
In case of signing up and / or access through a third party account, QUO HEALTH may
collect and access certain information of the User's profile of the corresponding social
network, only for internal administrative purposes and / or for the purposes indicated
above. This data will be used exclusively to help register the user by accelerating this
process.
6. ¿WHICH IS THE LAWFUL BASIS OF THE PROCESSING OF USER DATA?
The processing of User data will always be based on consent given explicitly and will be
necessary to provide answer to your request.
Likewise, in case the User withdraws consent to any of the processing, this will not affect
the lawfulness of the processing carried out previously.
To revoke the consent granted, the User may contact QUO HEALTH via any of the
following: By writing to QUO HEALTH at Calle Virgilio 2B Modulo 3 Oficina B, Pozuelo de
Alarcón 28223, Madrid, España, or by sending an email address at gluquo@quohealth.com
with the subject: “Data Protection”.
Likewise, if it were necessary to carry out the processing of any of the User's data for the
fulfillment of a legal obligation or for the performance of the existing contractual
relationship between QUO HEALTH and the User, the processing of the User's data would
be legitimized by the necessity of the fulfillment of said purposes.
7. ¿TO WHOM WILL WE COMMUNICATE THE USER'S DATA?
Your personal data may only be disclosed to:
Your doctor, or referral center, in order to support the assistance services you are
receiving, so that you can carry out a continuous and effective monitoring of
your disease, only if you expressly consent.
Providers of QUO HEALTH necessary for the adequate fulfillment of the legal
obligations and / or the aforementioned purposes.
Public Administrations, in the cases provided by the Law.
The recipients indicated in this section may be located within or outside the European
Economic Area, being duly legitimated international data transfers.
8. RESPONSIBILITY OF THE USER.
The User:
Guarantees he/she is over 18, and if this isn’t the case, has express authorization
of the legal representatives and declares the data provided is true, exact,
complete and updated. In this sense, the User is responsible for the truthfulness
of all the data he / she communicates and will provide updated information, in
a way that responds to his / her actual situation.
Will be responsible for false or inaccurate information provided through the
Website and for direct or indirect damages which may be caused to the proper
user, to QUO HEALTH and to third parties.
9. COMMERCIAL AND PROMOTIONAL COMMUNICATIONS.
One of the purposes for which QUO HEALTH will process the personal data provided by
the Users is to send them personalized electronic communications with information
regarding products, services, promotions, offers, events, and relevant news for Users. If
any communication of this type is made, it will be addressed exclusively to those Users
who have previously authorized this or who have not previously expressed their refusal to
receive them.
To carry out the above purpose, QUO HEALTH may with the information obtained, build
a profile of the User that help define the products which may result of your interest.
In the event the User wishes to stop receiving commercial or promotional
communications from QUO HEALTH, you may unsubscribe from this, by sending an email
to the following email address gluquo@quohealth.com or indicating your wish to
unsubscribe by clicking the unsubscribe button of any of the commercial
communications received.
10. GEOLOCATION DATA
Some of the functionalities of the QUO HEALTH App allow the geolocation of the device
(Tablet, Smartphone, etc.) in which it is installed.
The User may disable this option directly on the device itself, however, disabling this
option may prevent the use of some of the features of the App.
11. EXERCISE OF RIGHTS
The User can send a letter to QUO HEALTH S.L. to Calle Virgilio 2B Modulo 3 Oficina B,
Pozuelo de Alarcón 28223, Madrid, España or send and an email to the following email
address gluquo@quohealth.com with the Subject “Data Protection” attaching a
photocopy of your identity document, at any given time, for free, to:
Revoke the consents granted.
Obtain confirmation as to whether QUO HEALTH is processing personal data
related to the User or not.
Access your personal data.
Rectify inaccurate or incomplete data.
Request the erasure of your data when, among other reasons, the data is no
longer necessary for the purposes for which they were collected in the first place.
Obtain from QUO HEALTH the restriction of the processing of the data, if any of
the conditions stipulated in the data protection regulation is fulfilled.
Obtain human response, to express your point of view and in order to object to
automatic decisions adopted by QUO HEALTH.
Request the portability of your data.
Likewise, at any given time, data subject may lodge a complaint regarding the
protection of your personal data to the Spanish Agency for Data Protection at Jorge
Juan str., 6, 28001 Madrid.
12. SECURITY MEASURES.
The User's data will be processed by QUO HEALTH at all times in an absolutely confidential
manner and keeping the mandatory duty of confidentiality.
Likewise, QUO HEALTH guarantees, taking into account the state of the art, the costs of
implementation and the nature, scope, context and purposes of processing, as well as
the risk of varying likelihood and severity for the rights and freedoms of natural persons,
and adopt proper technical and organizational measures to guarantee an adequate
security level to your data according to the risks.
Last update: 22/05/2018